When ordering an item, the shopping cart is not working properly?
If the shopping cart is not allowing you to take an order, the likely problem is your browser's "cookie" settings. To place an order, your browser's "cookies" must be enabled. Enabling/disabling cookies can be done via your browser's "Options" or "Internet Options" under the "Tool" menu.

A potential problem may also be the web browser you're using. Our website works best with either Internet Explorer or Mozilla Firefox. You may also want to make sure the browser you are using is up-to-date.

Is ordering from your website secure?
Yes, BasementandCrawlSpaceProducts.com is a secure website. Below our shopping cart on the right side of the webpage, is our official authentication seal from GoDaddy.com, our host for this website.

How long will it take for the product to ship upon ordering?
Items are shipped the following business day after an order is placed.

I live near your location. May I pick an item up in person?
Yes. For pick-up orders, please call our office to order, so that it will be ready upon your arrival.